As a highly experienced consulting professional I have a well-rounded career with extensive business experience across a numerous industries and organisations. This broad based business experience allows me to meet the challenges associated with organisational change and business process re-engineering and improvement and help your business to realise the benefits and goals associated with business realignment and change quickly without impacting customer service delivery. 

My extensive experience in process mapping, work flow documentation, process gap analysis and process re engineering, coupled  with operational experience across  industries including: IT, insurance, shipping, manufacturing and local government means i am experience and ready to tackle your specific business needs and goals resulting in improved business processes, customer experience  and reduced costs.

If you need a seasoned, talented professional to work in your business

I'd love to hear from you today. Learn more.

Gail Phillips

Business Process Improvement Professional

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