Key Skills, Education and Recognition

Key Skills


Business Process Improvement


Cost Management and Reduction


People Management


Compliance and Audit


Business Management


Communication / Presentation Skills



Professional Qualifications


Bachelor of Commerce

(dual -major in Accountancy and Systems Design)
University of New South Wales



Awards and Acknowledgments


Global CEO award for leadership - IBM 2009

Global CEO award for leadership - IBM 2011


Gail Phillips

Business Process Improvement Professional