People Management  -  Skills &  Experience

Gail Phillips

Business Process Improvement Professional

Key Skills

•  Manage: diverse team across multiple locations in a matrixed organisation
  

•  Develop and foster: high performance teams via 1:1 coaching and mentoring
  

• Manage: multiple and complex HR issues and staff performance
  

• Perform head count reduction in conjunction with budget requirements and oganisational change
  

• Manage remote employees and contracts
  

Demonstrated Experience

My most recent people management experience was at IBM where  I acted in the capacities of a first line (2009 - 2010)  and second line manager (2010 - 2015). 

As a second line manager I was responsible for managing approx 15 direct reports and 65 indirect reports across Australia and New Zealand together with responsibility for the delivery outcomes of 40 staff located in the Global Delivery Centre in China.  The workforce also comprised of a mix of full time employees and contractors.